The benefits of a Premium line
Regardless of what the economy is doing, people want value for money - excellent service at reasonable costs. But when times are tough, this is even more important. The reliability and security of a Premium line could mean the difference between surviving the downturn and going out of business. And £2.33 a quarter more than Basic line rental is a small price to pay for this peace of mind.
WLR Premium lines offer:
- The ability to connect a PBX
- Proactive monitoring to detect potential faults
- Shorter repair times (compared to Basic lines) or we'll pay
- A business directory listing
We tend to associate Premium lines with corporate customers. But it's not just large businesses that can benefit from this reliability. More and more people are working from home, either through flexible working schemes or start-up businesses. Similarly households are more internet dependent than ever before. Whether it's for work, play or study no-one can afford to be out of contact or offline for too long. With WLR Premium they won't be.
Quicker repairs underpinned by service level guarantees
We are committed to repairing Premium lines within two days, compared to four days for Basic lines. And we make a service level guarantee (SLG) payment if we are at fault and the problem has not been resolved in this time. Basic lines don't receive an SLG payment until 96 hours - that's twice as long.
We are so confident that, if we don't repair fault within 48 hours, we will pay one month's line rental for every day or part day the affected line is not fixed. Put simply, if we don't get your customers up and running quickly we'll pay for it.
Get more than you
bargained for
WLR Premium lines offer immense security and reliability, all for just 77p more per month than a Basic line rental.
Info and resources
It's not just big enterprises that need reliable communications. New businesses, home workers and busy internet dependent households all need to keep connected. To help you gain a bigger share of these groups, we've got market insight, a case study and benefits at a glance in our info & resources section.
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