Openreach has 3 major software release cycles each year, and together with you and our product experts, we identify changes that will bring you the maximum benefits. We work with your business at different levels, including Sales, Service, IT and other key areas. This means that we can help you develop plans to adopt the changes that align with your business plans and objectives.
Often this is done before the improvements are fully developed, but engaging as early as possible is extremely important. It gives you enough time to build business cases, and plan for any system or process changes that may be needed.
Our products and services are continuously evolving, and this means that some of our improvements may be delivered in more than one software release.
Before each release we publish the details of forthcoming changes and improvements to key systems functionality and where there is potential to save you time and money. This gives you information on when these changes are available, what you may need to do before you can use it, where to go to if you'd like to know more, and importantly how the changes may benefit your business.
Make sure your customers aren't missing out on the new products and functionality that we have made available. To see information on our most recent releases please click here.