Introduction

Each year Openreach invests heavily to identify areas of improvements which provide opportunities for our customers to reduce costs and/or increase revenue.

As well as improving our traditional products such as Ethernet, LLU & WLR, over the past couple of years we've invested in a whole range of exciting new products which are available to our customers via our strategic systems including Next Generation Access & Service Based Solutions.

Many of the changes we deliver have been made as a result of close collaboration with the whole industry. You have asked us to make changes and we have listened. Working closely, we're able to introduce improvements that, 60% of the time, don't even require you to upgrade your own databases.

However, for the remainder of the changes, you will need to update your systems and processes to take full advantage of the new benefits. Sometimes this means undertaking preparation like technology upgrades, process changes, or even extra training for staff.

In all cases, it's important that our customers understand what is required, which is why we work with you to identify ways we can help you to facilitate the improvements as quickly and as painlessly as possible. We believe that the sooner you're able to adopt these changes, the quicker you'll reap the significant benefits these upgrades offer.

Click here to see how the latest range of products and service upgrades could help you to improve and grow your business.

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